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Collection Associate

Collection Associate

  • Ability to Adhere to all local, state and federal collection laws and requirements
  • Ability to Adhere to all company guidelines, policies and procedures
  • Ability to Adhere to all company, client and regulatory agency work standards
  • Make outbound collection telephone calls
  • Take inbound collection telephone calls
  • Speak with all consumers and persons in a professional manner
  • Help consumers resolve their debts via payment negotiation
  • Help consumers resolve disputes
  • Work strategic outbound dialing campaigns as directed by management
  • Document actions and conversations on our computer system and update consumer account notes

 

Niagara Credit Solutions, Inc. is an Equal Opportunity Employer

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